Privacy Policy for Toobeh
Last Updated: June 28, 2026
Welcome to Toobeh. As a full-service digital growth agency, we understand that data is the foundation of effective marketing, SEO, and web design. We also understand that with data comes a profound responsibility to protect it.
This Privacy Policy explains in detail how we collect, use, process, and protect your personal information, both when you visit our website and when you engage our agency for digital marketing services.
1. Our Role in Data Processing
Because we are a digital agency, we interact with data in two distinct ways:
- As a Data Controller: When you visit the Toobeh website, contact us for a consultation, or sign a contract with us, we determine how and why your data is processed.
- As a Data Processor: When we run digital marketing campaigns, perform website audits, or manage CMS platforms (like WordPress) on your behalf, we often process data belonging to your customers or users. In these cases, we act strictly under your instructions and in accordance with our service agreements.
2. The Information We Collect
We collect information across different stages of our relationship with you, categorized as follows:
A. Information You Provide Directly to Us
- Contact and Identity Data: Your name, business email address, phone number, company name, and job title.
- Financial Data: Billing address and payment details required to process invoices for our services.
- Project and Campaign Data: Information you share to help us execute your strategy. This includes business goals, target audience profiles, brand guidelines, and login credentials provided to us (e.g., access to your web hosting, CMS, or social media accounts).
B. Information We Collect Automatically
When you interact with the Toobeh website, we automatically gather certain technical data:
- Device and Log Data: Your IP address, browser type, operating system, and time zone setting.
- Usage Data: Information about how you navigate our site, which service pages you visit, the time spent on those pages, and the links you click.
C. Information from Third-Party Integrations
To deliver high-impact SEO and digital marketing, we use industry-standard platforms (such as Google Analytics, Google Search Console, Ahrefs, and Meta Business Suite). When we link our systems to your accounts to audit your website or track campaign performance, we collect analytics and search performance data directly from those platforms.
3. How We Use Your Information
We do not collect data just to have it. Every piece of information we gather serves a specific operational or strategic purpose:
- Service Delivery: To design your website, execute your SEO strategy, perform audits, and manage your digital growth campaigns.
- Account Management: To communicate with you about project milestones, send reports, and provide technical support.
- Billing and Administration: To process payments, manage contracts, and maintain our financial records.
- Agency Optimization: To analyze how visitors use the Toobeh website so we can improve our own content, design, and user experience.
- Marketing Communications: To send you agency updates, industry insights, or new service offerings—provided you have opted in to receive them.
4. How We Share and Disclose Data
We will never sell, rent, or trade your personal or business data. We only share information under the following strict conditions:
- Trusted Service Providers: We share data with specialized third-party vendors who help us run our agency. This includes our web hosting providers, cloud storage solutions, CRM systems, and payment processors. These partners are bound by strict confidentiality agreements.
- Third-Party Marketing Tools: In the course of delivering our services, we may input client data into external marketing and SEO software to generate audits or track rankings.
- Legal and Regulatory Requirements: We may disclose your data if legally required to do so to comply with a court order, law enforcement request, or to protect the rights, property, and safety of Toobeh, our clients, or others.
5. Cookies and Tracking Technologies
The Toobeh website uses cookies and similar tracking technologies to function efficiently and help us understand our audience.
- Essential Cookies: Required for the website to function (e.g., routing traffic, security).
- Performance & Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You have the right to accept or decline non-essential cookies. You can manage your cookie preferences directly through your browser settings.
6. Data Security
We treat your proprietary business data and credentials with the utmost care. We implement robust technical and organizational security measures, including:
- Encryption of sensitive data during transmission.
- Secure, restricted access to client credentials and platforms.
- Regular security reviews of our own website and internal systems.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We only keep your personal information for as long as necessary to fulfill the purposes outlined in this policy.
- Client Data: Retained for the duration of our contract and for a reasonable period afterward to comply with legal, tax, and accounting obligations.
- Marketing Data: Retained until you opt out or request deletion.
- Project Assets: Login credentials and access tokens are permanently deleted or revoked immediately upon the termination of a project or client relationship.
8. International Data Transfers
As a modern digital agency, Toobeh may work with global clients and utilize cloud-based tools hosted in various countries (including the United States and regions across Europe and Asia). By providing us with your information, you acknowledge that your data may be transferred to, and processed in, jurisdictions outside of your own, where data protection laws may differ. We ensure that our third-party providers adhere to globally recognized data protection standards.
9. Your Privacy Rights
Depending on your location, you have specific rights regarding your personal data. You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update or correct any inaccurate or incomplete information.
- Deletion: Request that we erase your personal data from our systems (often called the “right to be forgotten”).
- Restriction: Ask us to limit how we process your data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
10. Changes to This Policy
Digital marketing moves fast, and our practices may evolve. We may update this Privacy Policy from time to time to reflect changes in our workflows or legal requirements. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your agency data, please reach out to us:
